BY THE WAY MODS...
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DesertQueen
- Posts: 77
- Joined: 3 years ago
BY THE WAY MODS...
By the way MODS, can anyone tell me why two of my orders are marked as invoiced????
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DesertQueen
- Posts: 77
- Joined: 3 years ago
Re: BY THE WAY MODS...
@Moderator_Connor could you please find out why these orders are invoiced? I don't want both my orders cancelled.
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Moderator_Connor
- Posts: 317
- Joined: 4 years ago
Re: BY THE WAY MODS...
Good Afternoon, DesertQueen!DesertQueen wrote: ↑3 years ago@Moderator_Connor could you please find out why these orders are invoiced? I don't want both my orders cancelled.
If you are referring to recent orders made on your account, 'Invoiced' status is when the order's invoice and information are being printed and getting ready for package & shipment. If you suspect an order has been marked as Invoiced for a period longer than normal, please feel free to send an email to customerservice@shoplc.com with the order information, and we'd be happy to look into this and ensure the orders are shipped.