Shipping & handling
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- Posts: 57
- Joined: 4 years ago
Shipping & handling
Just bought the blue ring on air and was charged s & h ?? website says all orders are free shipping if over $50!!
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- Posts: 1976
- Joined: 4 years ago
Re: Shipping & handling
Customer service always tells me the S/H will fall off the price in 3 to 5 days . I say WHAT EVER.
- RS
- Posts: 5464
- Joined: 4 years ago
Re: Shipping & handling
SAME! When I first clicked to add to my cart it showed ZERO shipping. Then I was charged.
ARGHHHHHHHHH
I love love love that ring though. I have the asscher blue moissanite ring they had last time and it’s GORGEOUS. I just happened to click over to the site and saw that ring being presented. HAD to have it
- RS
- Posts: 5464
- Joined: 4 years ago
Re: Shipping & handling
That is NOT true.
I mean....it’s not true that it falls off.
I wasn’t doubting that they tell you that.
- Moderator_Connor
- Posts: 317
- Joined: 4 years ago
Re: Shipping & handling
Good Evening, joy51!
I'm so sorry to hear this happened to your order! If you may, could you please send in an email to customerservice@shoplc.com with the order information? We'd be happy to get this corrected and ensure the shipping & handling costs are returned to you. Please accept my sincerest apologies for any inconvenience!
- RS
- Posts: 5464
- Joined: 4 years ago
Re: Shipping & handling
Uhm...The exact thing happened to me, same time, same item.Moderator_Connor wrote: ↑3 years agoGood Evening, joy51!
I'm so sorry to hear this happened to your order! If you may, could you please send in an email to customerservice@shoplc.com with the order information? We'd be happy to get this corrected and ensure the shipping & handling costs are returned to you. Please accept my sincerest apologies for any inconvenience!
- Moderator_Connor
- Posts: 317
- Joined: 4 years ago
Re: Shipping & handling
Good Evening, RS!
I am sorry to hear this happened to you as well! Please feel free to send in an email as well with the order information and we'd be happy to get this correct for you, too.
- RS
- Posts: 5464
- Joined: 4 years ago
Re: Shipping & handling
Thank you ConnorModerator_Connor wrote: ↑3 years agoGood Evening, RS!
I am sorry to hear this happened to you as well! Please feel free to send in an email as well with the order information and we'd be happy to get this correct for you, too.
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- Posts: 45
- Joined: 3 years ago
Re: Shipping & handling
@RS, and others....
what 'blue ring' is this everyone has their knickers in a twist over? I didn't watch last night and seem to have missed something
what 'blue ring' is this everyone has their knickers in a twist over? I didn't watch last night and seem to have missed something
- RS
- Posts: 5464
- Joined: 4 years ago
Re: Shipping & handling
Good morning! It is item #3721867 . I have an asscher cut blue and white moissanite ring and love the color. I hadn’t been watching the show yesterday either but logged on and the ring above was showing. It’s so pretty. There are still some left