0rdered December 25.
$51.99 . I SENT THIS BACK SAME DAY I received it. I was told numerous times it was in the warehouse. This is outrageous, I wish this would have been a real Golden south sea pearl but, it was NOT. Faux, painted. Not even close. **False advertising**
Do I really have to call my bank & file a formal complaint to get MY hard earned money. $51.99.
Ball's in your court. I'm serious.
Today is January 23, 2021
No Refund since Jan 2 !!
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- Posts: 19
- Joined: 3 years ago
No Refund since Jan 2 !!
Last edited by Moderator_Preston 3 years ago, edited 1 time in total.
Reason: removed identifiable information
Reason: removed identifiable information
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- Posts: 19
- Joined: 3 years ago
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- Posts: 19
- Joined: 3 years ago
Re: No Refund since Jan 2 !!
@Moderator_Alex
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Att: Cheryl
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Att: Cheryl
- Moderator_Preston
- Posts: 932
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Re: No Refund since Jan 2 !!
Good morning,fallnstar wrote: ↑3 years ago0rdered December 25.
$51.99 . I SENT THIS BACK SAME DAY I received it. I was told numerous times it was in the warehouse. This is outrageous, I wish this would have been a real Golden south sea pearl but, it was NOT. Faux, painted. Not even close. **False advertising**
Do I really have to call my bank & file a formal complaint to get MY hard earned money. $51.99.
Ball's in your court. I'm serious.
Today is January 23, 2021
I deeply apologize about your return not being processed yet. If you could, please email us at customerservice@shoplc.com with your order information so we can help look into what is currently happening to your return. Please note, order information is not allowed to be posted on the forum per the guidelines. I apologize again, and thank you!
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: No Refund since Jan 2 !!
Good morning,fallnstar wrote: ↑3 years ago0rdered December 25.
$51.99 . I SENT THIS BACK SAME DAY I received it. I was told numerous times it was in the warehouse. This is outrageous, I wish this would have been a real Golden south sea pearl but, it was NOT. Faux, painted. Not even close. **False advertising**
Do I really have to call my bank & file a formal complaint to get MY hard earned money. $51.99.
Ball's in your court. I'm serious.
Today is January 23, 2021
I apologize that for any concern or confusion. I have gone ahead and sent you an email to your email on file.
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- Posts: 1976
- Joined: 4 years ago
Re: No Refund since Jan 2 !!
Fallnstar:....are you saying SLC sold u fake pearls pearls, that were supposed to be real???!!!
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- Posts: 31
- Joined: 4 years ago
Re: No Refund since Jan 2 !!
I'm sorry for you. I'm going through a similair struggle trying to get a refund processed. In my case, I have sent the item back twice only to have it returned to me, even though Ihad prior authorization to return! I just learned it was returned to me again! The process of returns is definitely broken at ShopLC and the shipping department ignores authoriazations from management. I hope you and I both get our issues resolved.