Charged for FREE SHIPPING

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RS
Posts: 5464
Joined: 4 years ago

Charged for FREE SHIPPING

Post by RS » 3 years ago

AGAIN!!!!

The “I love you” pendant for my daughter. 🥺

@Moderator_Alex
@Moderator_Connor
@Moderator_Preston

Please just refund to store credit.
8 x

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RS
Posts: 5464
Joined: 4 years ago

Re: Charged for FREE SHIPPING

Post by RS » 3 years ago

Where is the mod presence! ⁉️⁉️⁉️⁉️⁉️

This issue today and still another one yet unresolved from yesterday.

And I am not the only one I am sure who needs assistance here.
8 x

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Gemsnob
Posts: 2504
Joined: 4 years ago

Re: Charged for FREE SHIPPING

Post by Gemsnob » 3 years ago

I'm starting to think their weekend begins after work on Thursday. I've not had a reply to my emails.
7 x

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RS
Posts: 5464
Joined: 4 years ago

Re: Charged for FREE SHIPPING

Post by RS » 3 years ago

Gemsnob wrote:
3 years ago
I'm starting to think their weekend begins after work on Thursday. I've not had a reply to my emails.
Me either😡
5 x

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Moderator_Connor
Posts: 317
Joined: 4 years ago

Re: Charged for FREE SHIPPING

Post by Moderator_Connor » 3 years ago

RS wrote:
3 years ago
AGAIN!!!!

The “I love you” pendant for my daughter. 🥺

@Moderator_Alex
@Moderator_Connor
@Moderator_Preston

Please just refund to store credit.
Good Afternoon, RS!

I am so sorry to hear this happened, and for the delay in response! If you would, may you please provide the order information regarding the pendant in an email to customerservice@shoplc.com? With that, I'd be happy to go ahead and get this resolved for you as soon as possible!
4 x

User avatar
RS
Posts: 5464
Joined: 4 years ago

Re: Charged for FREE SHIPPING

Post by RS » 3 years ago

Moderator_Connor wrote:
3 years ago
RS wrote:
3 years ago
AGAIN!!!!

The “I love you” pendant for my daughter. 🥺

@Moderator_Alex
@Moderator_Connor
@Moderator_Preston

Please just refund to store credit.
Good Afternoon, RS!

I am so sorry to hear this happened, and for the delay in response! If you would, may you please provide the order information regarding the pendant in an email to customerservice@shoplc.com? With that, I'd be happy to go ahead and get this resolved for you as soon as possible!
I will email with attention to you right now.
Thank you!
2 x

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