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- Joined: 1 year ago
Good Afternoon RS!
I am sorry that a response had not been posted towards your inquiry yet, though I'm happy to assist with answering the inquiry myself! In regards to the inquiry of the discount being applied, the official stance is that if the order has yet to be shipped and the item(s) show to be eligible for a discount code, then we will certainly honor the discount/promotion code for the eligible item(s).
I am so sorry to hear that the service you are provided is not consistent surrounding the discount code applying. I have gone ahead and sent a message to your email inbox for direct communication and further assistance! Given that we are reaching out for direct assistance, this forum post will be locked.