Better search results

[Purrkitty]

Hello, I wasn't sure what section to post this in.

Is there any way to improve the results when searching a keyword?
For example, I searched for 'fairy' in jewelry, and got no results.
Then while browsing, I came across a piece with a fairy on it.
I think it didn't come up because the word 'fairy' wasn't in the title of the item.

I also like to search keywords of things I like, such as 'moon', 'star', 'horse', etc.
Some items come up, but there are so many pieces not included in the search.

Just a suggestion to think about.

Thank you

[AD]

If U don’t mind me asking what R U looking for maybe able to help

[Ariana]

Hello, I wasn't sure what section to post this in.

Is there any way to improve the results when searching a keyword?
For example, I searched for 'fairy' in jewelry, and got no results.
Then while browsing, I came across a piece with a fairy on it.
I think it didn't come up because the word 'fairy' wasn't in the title of the item.

I also like to search keywords of things I like, such as 'moon', 'star', 'horse', etc.
Some items come up, but there are so many pieces not included in the search.

Just a suggestion to think about.

Thank you

I 100% agree! Without being too critical - the one in charge of writing the titles do not have "keywords" in mind describing the item. I find titles of things that make no sense to the item whatsoever. If the item is a butterfly ring - then "butterfly" should be in the title - and maybe "insect" as well. If the title would describe the item with more specifics, i.e., color, metal, shape, animal, whatever - they would see more sales.

[ShopLC_csmanager]

Hello, I wasn't sure what section to post this in.

Is there any way to improve the results when searching a keyword?
For example, I searched for 'fairy' in jewelry, and got no results.
Then while browsing, I came across a piece with a fairy on it.
I think it didn't come up because the word 'fairy' wasn't in the title of the item.

I also like to search keywords of things I like, such as 'moon', 'star', 'horse', etc.
Some items come up, but there are so many pieces not included in the search.

Just a suggestion to think about.

Thank you

Thank you so much for such a great suggestion! This has been shared with our ecom team. Have a great day!

[anniebelle]

Hello, I wasn't sure what section to post this in.

Is there any way to improve the results when searching a keyword?
For example, I searched for 'fairy' in jewelry, and got no results.
Then while browsing, I came across a piece with a fairy on it.
I think it didn't come up because the word 'fairy' wasn't in the title of the item.

I also like to search keywords of things I like, such as 'moon', 'star', 'horse', etc.
Some items come up, but there are so many pieces not included in the search.

Just a suggestion to think about.

Thank you

Thank you so much for such a great suggestion! This has been shared with our ecom team. Have a great day!

CSManager . . . haven't seen you on the Forum before. can you help with my Holiday Returns post?

[Kat]

Their search engine is so terrible, I hate using it. Usually after about five minutes I give up and go to a different company to find what I'm looking for.

[AD]

Isn’t Danielle the CS Manager now??