Order missing item!

[RS]

@Moderator_Connor ...I just received an order of fragrance. It was SUPPOSED to be TWO bottles. TWO FOR ONE! Chuck was presenting it and clearly said the order was for TWO. The picture on the invoice shows TWO.

I checked the item page and it says BUY ONE GET ONE.

I received ONLY ONE! I have a screenshot of the item page. Item #6886829

Please help with this issue?

[Moderator_Connor]

@Moderator_Connor ...I just received an order of fragrance. It was SUPPOSED to be TWO bottles. TWO FOR ONE! Chuck was presenting it and clearly said the order was for TWO. The picture on the invoice shows TWO.

I checked the item page and it says BUY ONE GET ONE.

I received ONLY ONE! I have a screenshot of the item page. Item #6886829

Please help with this issue?

Good Afternoon, RS!

Thank you for your post! I am sorry to hear this! If you would, may you please send in an email to customerservice@shoplc.com with the order information and the screenshot? The Moderator Team and I will be more than happy to look into this and get it resolved for you.

[RS]

@Moderator_Connor

I sent an email with screenshots right after I made this post. Should I send it again? With ATTN: perhaps?

Thanks!

[anniebelle]

Sofia Vergara? I tried to reorder after my cart was emptied. Out of stock!

[RS]

Sofia Vergara? I tried to reorder after my cart was emptied. Out of stock!

YES!

I know...all gone

[Bella]

Who in the heck is running the show? Can’t they do anything right?

[anniebelle]

Who in the heck is running the show? Can’t they do anything right?

Apparently nobody!

[Gem Lover]

I ordered that too but it has not arrived, I hope I get two like they said, it is nit right that you only got the one RS. I would be mad.

[RS]

I ordered that too but it has not arrived, I hope I get two like they said, it is nit right that you only got the one RS. I would be mad.

I opened my mailbox (one of those central neighborhood kind) and as soon as I picked up the package I had a sinking feeling because I could only feel one item inside. I thought at first that maybe the bottles were just smaller than I recalled. But no...,only one inside. I am definitely not pleased.

I was given a refund but I would have rather had the other bottle. I ordered these as gifts. Two gift baskets for a couple of young ladies. I wanted the baskets to be the same with the exception of the color themes. Now I need to find some other fragrances.

Have a nice night!

[AD]

RS:....Did you get a full refund? And did SLC ask you to send the one bottle back......Harlequin