If the item bought during warehouse clearance was misrepresented can it be returned?

Post Reply
Ena
Posts: 129
Joined: 10 months ago

If the item bought during warehouse clearance was misrepresented can it be returned?

Post by Ena » 2 months ago

I know that during the recent Big Warehouse Clearance all sales were final.
I remember reading on the website there were some instances that items could be returned but I can't find it now.

if something was misrepresented and the item received does NOT look like the one that was shown on TV....

Can a person return it and get a refund?
6 x

Online
AD
Posts: 1158
Joined: 8 months ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by AD » 2 months ago

I don’t know Ena. Depends. FLAG A MODERATOR good luck 🍀 H
7 x

anniebelle
Posts: 3013
Joined: 1 year ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by anniebelle » 2 months ago

What do you mean by "doesn't look like"?
4 x

Ena
Posts: 129
Joined: 10 months ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by Ena » 2 months ago

@Moderator_Connor
@Moderator_Alex
@Moderator_ Ashley

Can you clarify this for me, please?
Last edited by Ena 2 months ago, edited 2 times in total.
4 x

Ena
Posts: 129
Joined: 10 months ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by Ena » 2 months ago

annabelle, it's for one of our group's member.

She received item #3021600 and the carving of the stone is different from the one that was presented on TV.
She is very upset and I'd like to help.
6 x

anniebelle
Posts: 3013
Joined: 1 year ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by anniebelle » 2 months ago

Ena wrote:
2 months ago
annabelle, it's for one of our group's member.

She received item #3021600 and the carving of the stone is different from the one that was presented on TV.
She is very upset and I'd like to help.
It will be interesting to see what they say. Sometimes there is a disclaimer on goods that speaks of being handmade and it's uniqueness. Know what I mean? Good luck! I'm sorry she is upset!
6 x

User avatar
Gem Lover
Posts: 2017
Joined: 1 year ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by Gem Lover » 2 months ago

It sounds like they might have sent the wrong one if the carving is not the same, sometimes they show a few of the same style but each has a different carving. If they sent you the wrong item then yes you can return it.
6 x

bluez
Posts: 177
Joined: 1 year ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by bluez » 2 months ago

I keep a screen shot of the items I purchase. I realize it won't help now, but may want to consider it for future purchases.
bluez
6 x

Lulu
Posts: 436
Joined: 1 year ago

Re: If the item bought during warehouse clearance was misrepresented can it be returned?

Post by Lulu » 2 months ago

I think it depends on what constitutes the misrepresentation. I had purchased a necklace with Tahitian pearls and a clearance tag. It was made entirely differently than what was shown. Sent an e-mail to customer service and they authorized the return. No problem.
7 x

Post Reply