Item received broken
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Re: Item received broken
My Shungite/Hematite bracelet, that I only bought about 6mos. ago, broke this a.m. I was EXTREMELY careful with it, never showered with it on (Cheryl claims that she never takes hers off), but it didn't last me very long. Beads all over the floor, half of which I can't find, so no chance of re-stringing it. I ordered another one (Bolo style) from the RIVER website for only $9.99 and it will be here on Mon. I WILL NEVER BUY ANOTHER STRETCHY BRACELET FROM THIS CHANNEL, EVER AGAIN.
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Re: Item received broken
R Ruby:....that’s what happened to my Murano glass necklace . I don’t care for the bolo bracelets, especially in sterling silver they break SO EASY....H
- RS
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Re: Item received broken
Moderator_Connor wrote: ↑3 years agoGood Morning, RS!
I am sorry for this confusion! I had advised the agent to process a refund for the order, without the need for return. Instead, I have no gone ahead and processed the refund myself back to your original method of payment. Additionally, I will be sending the images to our product teams so that we can inspect any remaining stock for similar defects as well. Once again, please accept my sincerest apologies for any inconvenience caused by this!
Thank you Mod Connor for getting that straightened out. I very much appreciate it!
- RS
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Re: Item received broken
Hi
It was item 4035528. The necklace is knotted but the bracelet was on a stretchy cord, very thin cord and the cord itself looks frayed where it is broken. Not good cord at all.
- RS
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Re: Item received broken
You are so right! It should have been knotted like the necklace and then finished with a clasp instead.
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Re: Item received broken
I went out with my friend to the grocery store, then for Pizza and beer. Would have been great if it wasn't cold and rainy!!!
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Re: Item received broken
A:..... I’m happy you got out . It’s chilly here today, yesterday was 80. Hopefully it will warm up there and you and your friend can sit outside in the beer garden . H