Attention, customer service!!

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Crystal
Posts: 3
Joined: 4 years ago

Attention, customer service!!

Post by Crystal » 3 years ago

i purchased a AAAA tanzanite pendant on live tv. got a defected one(missing a diamond) . called Shop LC customer service 3 times asking to send me a return slip, still dont recieved one. im very concerned about your service!!!!!its almost 3 weeks !!!!!
Last edited by Crystal 3 years ago, edited 2 times in total.
3 x

AD
Posts: 1376
Joined: 3 years ago

Re: Attention, customer service!!

Post by AD » 3 years ago

Oh my , try to tag a moderator 😊
2 x

bluez
Posts: 225
Joined: 4 years ago

Re: Attention, customer service!!

Post by bluez » 3 years ago

I keep a couple blank return forms around. And when it comes to shipping labels, I believe you can use any label, just mark out the invoice number and add the number of the invoice on the item you are returning. This has worked for me in the past. But things have been changing, it would be good if a Moderator would confirm.
bluez
3 x

AD
Posts: 1376
Joined: 3 years ago

Re: Attention, customer service!!

Post by AD » 3 years ago

DITTO
1 x

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