Exchange

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Jovi_05
Posts: 1
Joined: 2 years ago

Exchange

Post by Jovi_05 » 2 years ago

Is there an easy way to submit an exchange and not have to pay for shipping? I need a size smaller than what I ordered but the return label says I will be charged $6 and change to return something. I just want an even exchange! I also tried calling customer service and waited on hold for over 25 minutes so I gave up! Thanks for your help! :mrgreen:
7 x

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Gem Lover
Posts: 2086
Joined: 4 years ago

Re: Exchange

Post by Gem Lover » 2 years ago

I learned to just order another in the correct size and ship the other back, I just did that yesterday because many times if you ask to exchange it they wait to get yours back before sending out the right size and it sells out and then you do not get the item just a refund, it is not like other networks where they ship it out right away. You might even get it for less if you use a coupon when you reorder it.
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