Gateway Timeouts when trying to access my Cart

Jt
Posts: 162
Joined: 2 years ago
Answers: 1

Re: Gateway Timeouts when trying to access my Cart

Post by Jt » 8 months ago

Very annoying as this happens to me too!!!
It makes me think shoplc is crashing as it can't handle all the sign ons.
This is very worrisome that I wonder if I should steer away from this unstable web entirely that it could virus my 10 plus PC.
Moderators please report???
When will this web page improve???
Thank you
Jt
Teresa
Last edited by Jt 8 months ago, edited 2 times in total.
5 x

Jt
Posts: 162
Joined: 2 years ago
Answers: 1

Re: Gateway Timeouts when trying to access my Cart

Post by Jt » 8 months ago

Very annoying as this happens to me too!!!
It makes me think shoplc is crashing as it can't handle all the sign ons.
This is very worrisome that I wonder if I should steer away from this unstable web entirely that it could virus my 10 plus PC.
Moderators please report???
When will this web page improve???
Thank you
Jt
Teresa
2 x

User avatar
Gypsy
Posts: 4002
Joined: 2 years ago

Re: Gateway Timeouts when trying to access my Cart

Post by Gypsy » 8 months ago

I was beginning to think it was just my device, but apparently it's happening to alot if people. The site is EXCEPTIONALLY SLOW !! Can't hardly move around on any of the pages here or trying to look up items on website. Very frustrating. -Gypsy
10 x

Boston Irish
Posts: 795
Joined: 2 years ago

Re: Gateway Timeouts when trying to access my Cart

Post by Boston Irish » 8 months ago

Jacee Thanks I hope so. I ordered the bangle again hope it gets here.😊💚🍀
7 x

Jacee
Posts: 628
Joined: 1 year ago

Re: Gateway Timeouts when trying to access my Cart

Post by Jacee » 8 months ago

You're right, Gypsy,
In doing research, not OUR devices
Something's "goin on" @/w them.
So be it!
6 x

Jacee
Posts: 628
Joined: 1 year ago

Re: Gateway Timeouts when trying to access my Cart

Post by Jacee » 8 months ago

Hi!
Has anyone noticed?.. it's now been three days that the 504 Gateway Timeouts have been occuring..and very often?!?

Wouldn't you think it would be fixed as people would become discouraged
wonder if there's a threat to their system
Hesitate to buy?

To anyone who has computer knowledge, please explain.
Thanks
5 x

Sissy2
Posts: 194
Joined: 11 months ago

Re: Gateway Timeouts when trying to access my Cart

Post by Sissy2 » 8 months ago

I don't know what is causing this but I have had 34 Gateway Timeouts in the last 2 1/2 days. That is crazy!!!
6 x

Jacee
Posts: 628
Joined: 1 year ago

Re: Gateway Timeouts when trying to access my Cart

Post by Jacee » 8 months ago

Sis.2...Wow! Haven't counted. But A LOT!
4 x

Jt
Posts: 162
Joined: 2 years ago
Answers: 1

Re: Gateway Timeouts when trying to access my Cart

Post by Jt » 8 months ago

Chiming in...
The ShopLC web from time to time is timing out, cart problems, let alone $1 auction issues.
And now I myself am getting email that says stock is damaged and can't be shipped.

Dear
Management - Amit and Adi (sorry guys you are the only 2 I know of by Dish TV view)

Please help us loyal customers...

Are you in communication or oversight of the IT team?
Or Has Anyone communicated to the uppers who in turn are letting you top guys in on these very disconcerting web issues?
This is money and product as you know.
You and we are not doing this for our health.

The moderators it seems to take issues to the IT group team but nothing gets resolute.
It's like the old adage one problem fix causes another problem...

This makes no business practice sense.

Sincerely,
Teresa
7 x

Moderator_Rashad
Posts: 86
Joined: 1 year ago

Re: Gateway Timeouts when trying to access my Cart

Post by Moderator_Rashad » 8 months ago

lah2001 wrote:
8 months ago
Customer Service,

I've been getting Gateway Timeouts when trying to access my Cart. I also tried several times to put an item into my Cart, and keep getting Gateway Timeouts.

Can you look into this? I'm trying to buy things here! ;)
Good Afternoon,

We apologize for any inconvenience this may have caused. I have reported this to our web team so they can look into this. Please contact us via chat via shoplc.com, email via customerservice@shoplc.com, and over the phone at 877-899-0078 so we can diagnose what may be occuring. Thank you for being a part of the Shop LC family!
1 x