Invoicing and Shipping Time

LauraA
Posts: 48
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by LauraA » 6 months ago

Oh goodness--the black hole of Hebron!
6 x

anniebelle
Posts: 3137
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by anniebelle » 6 months ago

LauraA wrote:
6 months ago
Oh goodness--the black hole of Hebron!
:lol: :lol: :lol: I have actually asked to trace a couple packages in the past!
7 x

AD
Posts: 1377
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by AD » 6 months ago

Ok Sherlock or is it 007 8-) :lol: :lol: A.. H😊
6 x

anniebelle
Posts: 3137
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by anniebelle » 6 months ago

AD wrote:
6 months ago
Ok Sherlock or is it 007 8-) :lol: :lol: A.. H😊
:lol: :lol: :lol: But, when I ask our Mail carrier to trace one, it magically appears!
7 x

Horsepower
Posts: 96
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by Horsepower » 6 months ago

I've had several orders invoiced & shipped within hours of placing an order, but then they sit in Austin for up to 4 days & then again they sit in Orlando. It usually takes about 11-12 days for packages to be delivered to Tampa.
6 x

LUVJADE
Posts: 20
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by LUVJADE » 6 months ago

Yes they are invoicing and showing "shipped" status sooner, however the order does not ship for another 5 days. I think they are showing shipping status sooner so you don't have the option to cancel the order.

Nothing has changed except they are managing order cancellations better, the shipping is still very slow.

I ordered a bracelet and within an hour it showed invoicing, with NO OPTION TO CANCEL and a few hours later it showed "shipped" which is not accurate; the item was still in the their warehouse and had not been packaged or provided a shipping label---kinda smoke and mirrors if you ask me. It took 5 days for the order to actually ship from the warehouse via DHL; so it showed SHIPPED for 5 days when that was not the case.

I will still continue to shop for their excellent bargains but the shipping has not changed, I just know to expect my orders in 10-14 days which is ridiculous; I think some of their jewelry ships from India and that's why there is a delay.

Happy Shopping!
7 x

anniebelle
Posts: 3137
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by anniebelle » 6 months ago

LUVJADE wrote:
6 months ago
Yes they are invoicing and showing "shipped" status sooner, however the order does not ship for another 5 days. I think they are showing shipping status sooner so you don't have the option to cancel the order.

Nothing has changed except they are managing order cancellations better, the shipping is still very slow.

I ordered a bracelet and within an hour it showed invoicing, with NO OPTION TO CANCEL and a few hours later it showed "shipped" which is not accurate; the item was still in the their warehouse and had not been packaged or provided a shipping label---kinda smoke and mirrors if you ask me. It took 5 days for the order to actually ship from the warehouse via DHL; so it showed SHIPPED for 5 days when that was not the case.

I will still continue to shop for their excellent bargains but the shipping has not changed, I just know to expect my orders in 10-14 days which is ridiculous; I think some of their jewelry ships from India and that's why there is a delay.

Happy Shopping!
I find your observations to be true. They are getting faster at invoicing, no time to cancel. The one time I called to cancel an invoiced item, it never happened. I received a product I accidentally ordered and cannot return. An order just sits for days, with our money!
5 x

anniebelle
Posts: 3137
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by anniebelle » 6 months ago

LauraA wrote:
6 months ago
Oh goodness--the black hole of Hebron!
I now have three orders in the Black Hole of Hebron. One order placed the 24th, the 25th, and the 26th. That's a long time! I wish I had a printer for my computer, would make it easier to give to the mail carrier! That's a lot of long numbers!
5 x

LauraA
Posts: 48
Joined: 1 year ago

Re: Invoicing and Shipping Time

Post by LauraA » 6 months ago

anniebelle wrote:
6 months ago
LauraA wrote:
6 months ago
Oh goodness--the black hole of Hebron!
I now have three orders in the Black Hole of Hebron. One order placed the 24th, the 25th, and the 26th. That's a long time! I wish I had a printer for my computer, would make it easier to give to the mail carrier! That's a lot of long numbers!
My most recent orders to hit the Black Hole of Hebron made it out in record time--they only sat there a couple of days. Good luck, @anniebelle !
4 x

User avatar
Gem Lover
Posts: 2091
Joined: 2 years ago

Re: Invoicing and Shipping Time

Post by Gem Lover » 6 months ago

Shipping it out fast means nothing if it sits at DHL for 5 days before leaving Texas!!!
5 x