I’ve sent three emails to customer “service” asking WHY my package seems to be in another dimension. Each responder has given me a vague explanation blaming USPS, which is infuriating, because according to the USPS website, they HAVE NOT RECEIVED the package.
Did my order get smooshed under a pallet jack? Did coffee get spilled on it? Did a squirrel run off with it? Why is it so difficult to get AN ACTUAL EXPLANATION?
I love the deals I get from this company but getting brushed off with non-answers guarantees that when I tell people about this company I include how crummy the shipping is.
![Mad :x](./images/smilies/icon_mad.gif)
![Mad :x](./images/smilies/icon_mad.gif)
![Mad :x](./images/smilies/icon_mad.gif)