Delivery date error in Tracking API????

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bluez
Posts: 222
Joined: 2 years ago

Delivery date error in Tracking API????

Post by bluez » 1 month ago

My orders from 8/15/21 say "Delivery date error in Tracking API". What does that mean?
Also says "Your order is being processed by Lone Star Overnight ZY05EAYG". (number is tracking #)

I called Customer Service on 8/25, but Ken said they couldn't help because the 10 business days were not up yet.

I followed those orders closely, it never said Lone Star had picked them up. I think something is fishy. Has this happened anyone else? The orders are for the new Blue Polki/Blue Zircon and the Polki/Tanzanite rings. Do those new robots have an appetite for Polki Diamonds?

Tired of waiting!
bluez
2 x

bluez
Posts: 222
Joined: 2 years ago

Re: Delivery date error in Tracking API????

Post by bluez » 1 month ago

Guess that means it was never shipped. They are crediting the sale.
Ring in my size has sold out, so now I am SOL and a very unhappy customer.
bluez
3 x

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