I received the:
Handcrafted Gemstone Chips Square Wooden Storage Box (8x2x6 in)
with a glass top - and there was not even any extra bubble wrap or popcorn, padding anything
and the glass arrived shattered in shards. I am returning it for replacement and really want the box -
but I am worried since they ship unprotected that it will be broken again, and then you will run out
and I will not get my box. I want the box - not a refund.
I asked customer service to ask them to pack it more carefully with extra bubble wrap - and he said he had no control.
Fragile items NOT packed for protection
- Moderator_Danielle
- Posts: 778
- Joined: 4 years ago
Re: Fragile items NOT packed for protection
Hello,
First I deeply apologize for any inconvenience that you have experienced. We absolutely want to make this right for you! Could you please reach out to customerservice@shoplc.com with your specific order information? This well help us better serve you!
First I deeply apologize for any inconvenience that you have experienced. We absolutely want to make this right for you! Could you please reach out to customerservice@shoplc.com with your specific order information? This well help us better serve you!