40% off coupon

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joy51
Posts: 57
Joined: 4 years ago

40% off coupon

Post by joy51 » 4 years ago

Hi bought a ring yesterday & now the discount is 40%--can my order be cancelled or can I get a credit for the difference?????????????
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Gypsy
Posts: 4046
Joined: 4 years ago

Re: 40% off coupon

Post by Gypsy » 4 years ago

If you call customer service they should be able to help you
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CC
Posts: 410
Joined: 4 years ago

Re: 40% off coupon

Post by CC » 4 years ago

Also go to your order history. For a short while, after you order, your order history has an option to let you cancel. Don't know if you passed whatever amount of time that is,
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silleemee
Posts: 108
Joined: 4 years ago

Re: 40% off coupon

Post by silleemee » 4 years ago

I ordered some stuff yesterday also. I would like to know, too, if the 40%-off can be retro'd...?? Please let us know what CS says about that. TIA.
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RS
Posts: 5464
Joined: 4 years ago

Re: 40% off coupon

Post by RS » 4 years ago

To all who ordered and now items are % off.

You have to contact CS by calling or via chat. Tell them the item you ordered yesterday is now 40% off and request a price adjustment. They will need the order number.
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joy51
Posts: 57
Joined: 4 years ago

Re: 40% off coupon

Post by joy51 » 4 years ago

Just got done chatting with customer service--I was given a choice of cancelling or a refund!!! Took the refund
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RS
Posts: 5464
Joined: 4 years ago

Re: 40% off coupon

Post by RS » 4 years ago

joy51 wrote:
4 years ago
Just got done chatting with customer service--I was given a choice of cancelling or a refund!!! Took the refund
👍🏼
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Kittycat
Posts: 579
Joined: 4 years ago

Re: 40% off coupon

Post by Kittycat » 4 years ago

I finally got to use the coupon, had a few things in my wish list and every time there is a coupon The items I want are not included. So glad I got to finally use it and 40% off yeah! Many times I am not able to use the web coupon even though it's not an on air item, or clearance or TLV, just saying. I am happy today have been really wanting these items, one was Turkizite which I was finally able to add to my gem collection, the day they had it on for a few hours I just could not get anything.
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SueB
Posts: 304
Joined: 4 years ago

Re: 40% off coupon

Post by SueB » 4 years ago

Kittycat wrote:
4 years ago
I finally got to use the coupon, had a few things in my wish list and every time there is a coupon The items I want are not included. So glad I got to finally use it and 40% off yeah! Many times I am not able to use the web coupon even though it's not an on air item, or clearance or TLV, just saying. I am happy today have been really wanting these items, one was Turkizite which I was finally able to add to my gem collection, the day they had it on for a few hours I just could not get anything.
I hope your turkizite is as pretty as mine and this will probably get me banned again... but I got mine last wk somewhere else... is a 6mm round in gold and is exactly what I’ve always wanted!!! When I get the flame out at certain angles I even get a blue colored stone and omgosh it’s lovely
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RS
Posts: 5464
Joined: 4 years ago

Re: 40% off coupon

Post by RS » 4 years ago

SueB wrote:
4 years ago
Kittycat wrote:
4 years ago
I finally got to use the coupon, had a few things in my wish list and every time there is a coupon The items I want are not included. So glad I got to finally use it and 40% off yeah! Many times I am not able to use the web coupon even though it's not an on air item, or clearance or TLV, just saying. I am happy today have been really wanting these items, one was Turkizite which I was finally able to add to my gem collection, the day they had it on for a few hours I just could not get anything.
I hope your turkizite is as pretty as mine and this will probably get me banned again... but I got mine last wk somewhere else... is a 6mm round in gold and is exactly what I’ve always wanted!!! When I get the flame out at certain angles I even get a blue colored stone and omgosh it’s lovely
Sue! You were banned?
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