Mods..can you please confirm. A certain ring I am looking at has a coupon code for one size but not the others. I contacted chat and was told that’s just the way it is and she didn’t know why for sure.
That seems either like a mistake or just wrong.
Not all sizes with coupon
- Moderator_Connor
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Re: Not all sizes with coupon
Good Afternoon, RS!
I'd be happy to look into this for you! If you happen to have the item number, could you please provide that here so that I can let our teams know and get a response for you?
- RS
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Re: Not all sizes with coupon
Once again, thanks @Moderator_Connor
The item with the code is 3503263
That size shows the code but the 8 doesn’t (middle ring finger).
The item with the code is 3503263
That size shows the code but the 8 doesn’t (middle ring finger).
- Moderator_Connor
- Posts: 317
- Joined: 4 years ago
Re: Not all sizes with coupon
Thank you very much for providing that item number! I have forwarded the information to our teams to get a response as to why and if we can update the listing. Please allow up to 24 hours for a response to be posted.
- RS
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Re: Not all sizes with coupon
But the code is good for today only?Moderator_Connor wrote: ↑4 years agoThank you very much for providing that item number! I have forwarded the information to our teams to get a response as to why and if we can update the listing. Please allow up to 24 hours for a response to be posted.
- Moderator_Connor
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Re: Not all sizes with coupon
I understand. In regards to that, you are more than welcome to call into Customer Service at 877-899-0078 so that a representative can assist with placing the order, and we can go about honoring the discount for you.RS wrote: ↑4 years agoBut the code is good for today only?Moderator_Connor wrote: ↑4 years agoThank you very much for providing that item number! I have forwarded the information to our teams to get a response as to why and if we can update the listing. Please allow up to 24 hours for a response to be posted.
- RS
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- Joined: 4 years ago
Re: Not all sizes with coupon
That is IF it applies at all, correct?Moderator_Connor wrote: ↑4 years agoI understand. In regards to that, you are more than welcome to call into Customer Service at 877-899-0078 so that a representative can assist with placing the order, and we can go about honoring the discount for you.RS wrote: ↑4 years agoBut the code is good for today only?Moderator_Connor wrote: ↑4 years ago
Thank you very much for providing that item number! I have forwarded the information to our teams to get a response as to why and if we can update the listing. Please allow up to 24 hours for a response to be posted.
And can you tell me?...is that a previous TLV, or an upcoming one?
- Moderator_Connor
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Re: Not all sizes with coupon
Whether it applies or not it has been noted we would honor the discount code, given the circumstance of waiting for a response and the code may not be available tomorrow.RS wrote: ↑4 years agoThat is IF it applies at all, correct?Moderator_Connor wrote: ↑4 years agoI understand. In regards to that, you are more than welcome to call into Customer Service at 877-899-0078 so that a representative can assist with placing the order, and we can go about honoring the discount for you.
And can you tell me?...is that a previous TLV, or an upcoming one?
As for whether its a past TLV or upcoming one, I currently do not see any indication at this time. I apologize if this proves any inconvenience!
- RS
- Posts: 5464
- Joined: 4 years ago
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- Posts: 563
- Joined: 4 years ago
Re: Not all sizes with coupon
Connor you are the MAN!!!Moderator_Connor wrote: ↑4 years agoWhether it applies or not it has been noted we would honor the discount code, given the circumstance of waiting for a response and the code may not be available tomorrow.RS wrote: ↑4 years agoThat is IF it applies at all, correct?Moderator_Connor wrote: ↑4 years ago
I understand. In regards to that, you are more than welcome to call into Customer Service at 877-899-0078 so that a representative can assist with placing the order, and we can go about honoring the discount for you.
And can you tell me?...is that a previous TLV, or an upcoming one?
As for whether its a past TLV or upcoming one, I currently do not see any indication at this time. I apologize if this proves any inconvenience!