so once again I have missed something I really wanted to see on live TV ,for example I buy Bali Items and I like some sukriti.Why can shop LC not like all the other companies have you sign up to be notified when a particular brand comes up for example there are new sukriti bags on the website with no video to see and I don’t have the time to watch Shop LC 24 /7 so once again I missed the presentation and I’m sorry I will not buy an item I did not see a video off.
I suggest this numerous times already!!
Missed it again
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Missed it again
Good Afternoon,Eve wrote: ↑4 years agoso once again I have missed something I really wanted to see on live TV ,for example I buy Bali Items and I like some sukriti.Why can shop LC not like all the other companies have you sign up to be notified when a particular brand comes up for example there are new sukriti bags on the website with no video to see and I don’t have the time to watch Shop LC 24 /7 so once again I missed the presentation and I’m sorry I will not buy an item I did not see a video off.
I suggest this numerous times already!!
Thank you so much for your suggestion. We will make sure this gets reviewed by our dedicated Voice of the Customer team. Once they review it, it will be addressed to the teams responsible! Thank you again for the lovely feedback and being a part of the Shop LC family!
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- Posts: 175
- Joined: 4 years ago
Re: Missed it again
Hello preston
I called and emailed this suggestion numerous times before so maybe its more effective here haha
I called and emailed this suggestion numerous times before so maybe its more effective here haha
- Blossom
- Posts: 2040
- Joined: 4 years ago
Re: Missed it again
Too many times host will say an item will be aired at particular time...come back to find it was aired early & I missed out
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Missed it again
Good Afternoon,
Thank you again for your feedback. We do take your feedback seriously and our Voice of the Customer team does get ahold of it, but it can take time for the proper team to make a decision, plan, and implement it. While we cannot guarantee we can implement all feedback we receive, we do hear you loud and clear and love hearing suggestions on how we can improve. Thank you again for your feedback and being a part of the Shop LC family!
Thank you for sharing this! We deeply apologize that happens sometimes. Schedules can change without notice, so if you are looking forward to a product being shown, we recommend tuning a bit earlier just in case. The program guide at www.shoplc.com also gives a good reference as to when those items will be shown. Thank you so much for your message, and being a part of the Shop LC family!
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- Posts: 175
- Joined: 4 years ago
Re: Missed it again
i got an idea
Somebody from shoplc watch one of the other Shopping network’s HSN , QVC ,Shop HQ doesn’t matter all of their websites work !!!study their shows study their website and implement it and voila it all will work.
For example ... i got a email that anuschka handbags was airing on hsn and i tuned in and bought two. I was going to buy sukriti but there wasn’t any video to show the ones i was interested in. So needless to say i will not buy them now.
Somebody from shoplc watch one of the other Shopping network’s HSN , QVC ,Shop HQ doesn’t matter all of their websites work !!!study their shows study their website and implement it and voila it all will work.
For example ... i got a email that anuschka handbags was airing on hsn and i tuned in and bought two. I was going to buy sukriti but there wasn’t any video to show the ones i was interested in. So needless to say i will not buy them now.
- Moderator_Stephanie
- Posts: 395
- Joined: 4 years ago
Re: Missed it again
Thank you for your suggestionEve wrote: ↑4 years agoi got an idea
Somebody from shoplc watch one of the other Shopping network’s HSN , QVC ,Shop HQ doesn’t matter all of their websites work !!!study their shows study their website and implement it and voila it all will work.
For example ... i got a email that anuschka handbags was airing on hsn and i tuned in and bought two. I was going to buy sukriti but there wasn’t any video to show the ones i was interested in. So needless to say i will not buy them now.