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RS
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Website

Post by RS » 4 years ago

I primarily watch the live feed on my iPad. I notice today that every time the camera shot changes that the picture becomes all pixelated and blurry. It’s very distracting and difficult to watch.
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Moderator_Preston
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Re: Website

Post by Moderator_Preston » 4 years ago

RS wrote:
4 years ago
I primarily watch the live feed on my iPad. I notice today that every time the camera shot changes that the picture becomes all pixelated and blurry. It’s very distracting and difficult to watch.
Good Morning,

Thank you so much for your post. This can usually occur if the stream is buffering or if there is a slow down with the internet connection. Reducing the quality means that less data needs to be transferred, so it can continue playing at the cost of video quality. We will make sure to also send it to our engineers to see if we can resolve anything on our side to prevent this. Thank you again for your post and being a part of the Shop LC family!
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