False Information

Post Reply
NYCGirl
Posts: 36
Joined: 1 year ago

False Information

Post by NYCGirl » 6 months ago

On Sunday night Memorial Weekend, at around 10:30PM Eastern Time, Katie and Cheryl hosted a closeout ring (3587033) that was announced as 10K gold on live television. It's not 10K gold; it is silver with 10K overlay in a portion of ring. Katie stated over and over that, wow, it's gold for under $50! To disseminate wrong information on national TV makes it impossible for us to trust their advice or information in the future. Shop LC can't build a reputation with that kind of misinformation. I'm really disappointed because I like these hosts personally. I sent an email during the presentation to let them know in case it was an honest mistake, or they had wrong info, but they didn't address the error at any point in the show. The producer is also responsible.
9 x

User avatar
Gypsy
Posts: 3564
Joined: 1 year ago

Re: False Information

Post by Gypsy » 6 months ago

NYCGirl wrote:
6 months ago
On Sunday night Memorial Weekend, at around 10:30PM Eastern Time, Katie and Cheryl hosted a closeout ring (3587033) that was announced as 10K gold on live television. It's not 10K gold; it is silver with 10K overlay in a portion of ring. Katie stated over and over that, wow, it's gold for under $50! To disseminate wrong information on national TV makes it impossible for us to trust their advice or information in the future. Shop LC can't build a reputation with that kind of misinformation. I'm really disappointed because I like these hosts personally. I sent an email during the presentation to let them know in case it was an honest mistake, or they had wrong info, but they didn't address the error at any point in the show. The producer is also responsible.
@NYCGirl

I didnt see the presentation, but I tried to check the item. But "no results found" for item # 3587033. So it must've sold out.
8 x

User avatar
Moderator_Preston
Posts: 822
Joined: 1 year ago
Answers: 1

Re: False Information

Post by Moderator_Preston » 6 months ago

NYCGirl wrote:
6 months ago
On Sunday night Memorial Weekend, at around 10:30PM Eastern Time, Katie and Cheryl hosted a closeout ring (3587033) that was announced as 10K gold on live television. It's not 10K gold; it is silver with 10K overlay in a portion of ring. Katie stated over and over that, wow, it's gold for under $50! To disseminate wrong information on national TV makes it impossible for us to trust their advice or information in the future. Shop LC can't build a reputation with that kind of misinformation. I'm really disappointed because I like these hosts personally. I sent an email during the presentation to let them know in case it was an honest mistake, or they had wrong info, but they didn't address the error at any point in the show. The producer is also responsible.
Good morning,

Thank you so much for bringing this to our attention, I have forwarded to our Shows/Programming team to investigate this and address it. If you have any further feedback to share, please don't hesitate to share it with us. We hope you have a beautiful day!

Best regards,
Preston W.
3 x

User avatar
Gem Lover
Posts: 1681
Joined: 1 year ago

Re: False Information

Post by Gem Lover » 6 months ago

If I purchased a ring and was told it was gold and when it arrived it was not I would be insisting they replace it with a real gold ring for the same price!
8 x

JewelryQueen
Posts: 1977
Joined: 11 months ago

Re: False Information

Post by JewelryQueen » 6 months ago

.
If nothing else you should get a full refund, to include shipping and handling, in a situation such as this.
6 x

Druid
Posts: 68
Joined: 1 year ago

Re: False Information

Post by Druid » 6 months ago

There are many ways to play with the words and conceal the true information.Like natural which means the stone is natural but can also be heavily treated.Like the Burmese ruby that is glass filled and only 0.01% natural.If only a small percentage is natural, and the rest is glass, they still call it natural.
11 x

GEMLOVER60
Posts: 74
Joined: 9 months ago

Re: False Information

Post by GEMLOVER60 » 5 months ago

Gem Lover wrote:
6 months ago
If I purchased a ring and was told it was gold and when it arrived it was not I would be insisting they replace it with a real gold ring for the same price!
That's one thing I would do. The next thing would be contact The FTC...there are rules and guidelines they must adhere to!!! I saw some of it, I was busy not paying much attention, but I did hear 14kt gold ring for under $50.00..hmm will they not post this one????
2 x

User avatar
Moderator_Preston
Posts: 822
Joined: 1 year ago
Answers: 1

Re: False Information

Post by Moderator_Preston » 5 months ago

GEMLOVER60 wrote:
5 months ago
Gem Lover wrote:
6 months ago
If I purchased a ring and was told it was gold and when it arrived it was not I would be insisting they replace it with a real gold ring for the same price!
That's one thing I would do. The next thing would be contact The FTC...there are rules and guidelines they must adhere to!!! I saw some of it, I was busy not paying much attention, but I did hear 14kt gold ring for under $50.00..hmm will they not post this one????
Good morning,

Thank you so much for your message. Please email me directly at preston.weaver@shoplc.com with your order details so I can see what I can do.
2 x

NYCGirl
Posts: 36
Joined: 1 year ago

Re: False Information

Post by NYCGirl » 5 months ago

NYCGirl wrote:
6 months ago
On Sunday night Memorial Weekend, at around 10:30PM Eastern Time, Katie and Cheryl hosted a closeout ring (3587033) that was announced as 10K gold on live television. It's not 10K gold; it is silver with 10K overlay in a portion of ring. Katie stated over and over that, wow, it's gold for under $50! To disseminate wrong information on national TV makes it impossible for us to trust their advice or information in the future. Shop LC can't build a reputation with that kind of misinformation. I'm really disappointed because I like these hosts personally. I sent an email during the presentation to let them know in case it was an honest mistake, or they had wrong info, but they didn't address the error at any point in the show. The producer is also responsible.
I checked the item number again. The ring is still available. The number is now 2452287. STS Closeout.
2 x

User avatar
Moderator_Preston
Posts: 822
Joined: 1 year ago
Answers: 1

Re: False Information

Post by Moderator_Preston » 5 months ago

NYCGirl wrote:
5 months ago
NYCGirl wrote:
6 months ago
On Sunday night Memorial Weekend, at around 10:30PM Eastern Time, Katie and Cheryl hosted a closeout ring (3587033) that was announced as 10K gold on live television. It's not 10K gold; it is silver with 10K overlay in a portion of ring. Katie stated over and over that, wow, it's gold for under $50! To disseminate wrong information on national TV makes it impossible for us to trust their advice or information in the future. Shop LC can't build a reputation with that kind of misinformation. I'm really disappointed because I like these hosts personally. I sent an email during the presentation to let them know in case it was an honest mistake, or they had wrong info, but they didn't address the error at any point in the show. The producer is also responsible.
I checked the item number again. The ring is still available. The number is now 2452287. STS Closeout.
Good morning,

Thank you so much for your message. I have gone ahead and added this to the feedback as well. I hope you have a beautiful day!
2 x

Post Reply