Free shipping
- Gem Lover
- Posts: 2086
- Joined: 4 years ago
Free shipping
I ordered from live TV tonight Clinical Results 24.7 Rapid Rescue Corrections Formula 1.7 fl oz and it was free shipping but again when I went to check I was charged $3.99 for shipping and had to call customer service once again so you might want to check your if you ordered that item.
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- Posts: 3134
- Joined: 4 years ago
Re: Free shipping
Did CS take care of it? Or did they put you off, saying the system will do it automatically?Gem Lover wrote: ↑3 years agoI ordered from live TV tonight Clinical Results 24.7 Rapid Rescue Corrections Formula 1.7 fl oz and it was free shipping but again when I went to check I was charged $3.99 for shipping and had to call customer service once again so you might want to check your if you ordered that item.
- RS
- Posts: 5464
- Joined: 4 years ago
Re: Free shipping
I have NEVER had the system “do it automatically”. If it doesn’t happen immediately then I have to go chasing after it. I am learning to NOT listen to anyone from the CS call center.anniebelle wrote: ↑3 years agoDid CS take care of it? Or did they put you off, saying the system will do it automatically?Gem Lover wrote: ↑3 years agoI ordered from live TV tonight Clinical Results 24.7 Rapid Rescue Corrections Formula 1.7 fl oz and it was free shipping but again when I went to check I was charged $3.99 for shipping and had to call customer service once again so you might want to check your if you ordered that item.
The only ones who help are the Mods here. When they come in here and read that is.
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- Posts: 85
- Joined: 3 years ago
Re: Free shipping
Good morning,Gem Lover wrote: ↑3 years agoI ordered from live TV tonight Clinical Results 24.7 Rapid Rescue Corrections Formula 1.7 fl oz and it was free shipping but again when I went to check I was charged $3.99 for shipping and had to call customer service once again so you might want to check your if you ordered that item.
I sincerely apologise for you having to take time out to call and fix this issue with free shipping. I will notify Web team that free shipping is not being applied to some checkout orders. Again my deepest apologies.