Auction item -2 different carat weights listed
-
- Posts: 410
- Joined: 4 years ago
Auction item -2 different carat weights listed
Just had to email on auction item questioning why there is a 59 or so carat weight difference between what is listed by picture of item and what is listed under "description" of item .. This for your info . "You need to check both carat weights to make sure they are the same if you care about this issue as I will be doing in future.(should not have to do this though)
- Moderator_Danielle
- Posts: 778
- Joined: 4 years ago
Re: Auction item -2 different carat weights listed
Hello! Thank you so much for taking the time to provide feedback to us about that! There should not be a discrepancy with carat weight. You are absolutely correct, this is unacceptable. And we are very sorry for having to inconvenience you with that error. Our chat team will be sharing the information with our merchandising department for correction.CC wrote: ↑4 years agoJust had to email on auction item questioning why there is a 59 or so carat weight difference between what is listed by picture of item and what is listed under "description" of item .. This for your info . "You need to check both carat weights to make sure they are the same if you care about this issue as I will be doing in future.(should not have to do this though)