Is shipping still free on a Smart Tv?

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Gypsy
Posts: 3204
Joined: 9 months ago

Re: Is shipping still free on a Smart Tv?

Post by Gypsy » 6 months ago

Gemsnob wrote:
6 months ago
Jo wrote:
6 months ago
I'm one who benefits from the free shipping because I use the smart tv app. I understand those who feel it's not fair, but I would not buy nearly the amount of items I do if I had to pay shipping. I buy tons of stuff for gifts and myself. Stuff I don't need but enjoy. If the free shipping was taken away I would cut my purchases down drastically. Perhaps there are others out there like me and Shoplc realizes they would lose money if this perk is taken away.
The point is, why is it offered only to those who shop with a smart tv? It started as a promotion. There are a lot of people who would buy more if they recieved free shipping, me included. We just dont understand why its only offered to some.
Exactly.....I dont have a smart tv or roku and certainly cant afford to.just run out.and buy
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Gem Lover
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Re: Is shipping still free on a Smart Tv?

Post by Gem Lover » 6 months ago

Moderator_Connor Is free shipping only on the smart TV or is also on the Roku? It use to be free on the Roku but I was charged and when I called customer service I was told it was a promotion for last year and you were no loner offering the free shipping so which is it, now I am confused?
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Rolltide
Posts: 580
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Re: Is shipping still free on a Smart Tv?

Post by Rolltide » 6 months ago

:D
Last edited by Rolltide 6 months ago, edited 1 time in total.
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Butterfly
Posts: 45
Joined: 1 year ago

Re: Is shipping still free on a Smart Tv?

Post by Butterfly » 6 months ago

Most new tv's are smart tv's.
I am not sure if it is because you can stream tv shows with different
Services such as firestick or Roku.
I thought it was more computerish with the things you could do .
With Firestick from Amazon you can personalize your screensaver by uploading your own photos.
I do not know why shipping is free.
You have to be careful.
I have had to call numerous times because they did include shipping and the price of the shipping was not higher than normal.
I only order off my phone unless it is an item I am getting a discount on.
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Gem Lover
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Re: Is shipping still free on a Smart Tv?

Post by Gem Lover » 6 months ago

You can do it different ways, a smart TV has the Roku built into the TV so you can get the shop lc app on the TV or you can buy a Roku stick for under $30 and use the shop lc app on the Roku and it is free shipping. The Roku stick just plugs into your TV. I love my Roku, I have it on all my TV's, you can stream hundreds of channels and Many are free, some use it in place of paying for cable.
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Rolltide
Posts: 580
Joined: 8 months ago

Re: Is shipping still free on a Smart Tv?

Post by Rolltide » 6 months ago

:D
Last edited by Rolltide 6 months ago, edited 1 time in total.
1 x

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Moderator_Preston
Posts: 606
Joined: 1 year ago

Re: Is shipping still free on a Smart Tv?

Post by Moderator_Preston » 6 months ago

Gem Lover wrote:
6 months ago
Moderator_Connor Is free shipping only on the smart TV or is also on the Roku? It use to be free on the Roku but I was charged and when I called customer service I was told it was a promotion for last year and you were no loner offering the free shipping so which is it, now I am confused?
Good morning,

Thank you so much for your post. The free shipping promotion for Smart TVs apply to all supported Smart TVs and devices like Roku, Amazon Fire, Apple TV, etc. As Connor stated previously, any orders with the standard $2.99 shipping (items with higher shipping cost associated with it are excluded from the promotion) will ring up the free shipping. Thank you so much again for your post, and for being a part of the Shop LC family!
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Gem Lover
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Joined: 11 months ago

Re: Is shipping still free on a Smart Tv?

Post by Gem Lover » 6 months ago

@Roll tide it sounds like you have Roku built into your TV. Use your remote and go to the app section of the TV, mine is in the menu section.
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LC-ADDICT
Posts: 2
Joined: 11 months ago

Re: Is shipping still free on a Smart Tv?

Post by LC-ADDICT » 5 months ago

Moderator_Preston wrote:
6 months ago
Gem Lover wrote:
6 months ago
Moderator_Connor Is free shipping only on the smart TV or is also on the Roku? It use to be free on the Roku but I was charged and when I called customer service I was told it was a promotion for last year and you were no loner offering the free shipping so which is it, now I am confused?
Good morning,

Thank you so much for your post. The free shipping promotion for Smart TVs apply to all supported Smart TVs and devices like Roku, Amazon Fire, Apple TV, etc. As Connor stated previously, any orders with the standard $2.99 shipping (items with higher shipping cost associated with it are excluded from the promotion) will ring up the free shipping. Thank you so much again for your post, and for being a part of the Shop LC family!
Thank you for your reply, I tried to reply back with email, but I’m not sure you received it. I wasn’t sure how to reply directly to you on here, but I think I figured it out. I have one more question, I was looking up something on a search on this community forum about a coupon I received in the mail, that I can’t get to work on anything even items that are not clearance or doorbusters, and the reply “sorry you are not permitted to use the search system” came up. Why am I not permitted to search anything, I’ve only asked one question about shipping. I quick reply would be greatly appreciated about the coupon (because it shows it expires in 15 days) and please reply to the question about why I am not permitted to search anything. I thought I would add that I love Shop LC, I have purchased items for the last 4 years and will continue to shop because you have great items at prices that I can afford, of course if you offer a coupon, I can afford even more.
Thank you.
S.P.
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Moderator_Preston
Posts: 606
Joined: 1 year ago

Re: Is shipping still free on a Smart Tv?

Post by Moderator_Preston » 5 months ago

LC-ADDICT wrote:
5 months ago
Moderator_Preston wrote:
6 months ago
Gem Lover wrote:
6 months ago
Moderator_Connor Is free shipping only on the smart TV or is also on the Roku? It use to be free on the Roku but I was charged and when I called customer service I was told it was a promotion for last year and you were no loner offering the free shipping so which is it, now I am confused?
Good morning,

Thank you so much for your post. The free shipping promotion for Smart TVs apply to all supported Smart TVs and devices like Roku, Amazon Fire, Apple TV, etc. As Connor stated previously, any orders with the standard $2.99 shipping (items with higher shipping cost associated with it are excluded from the promotion) will ring up the free shipping. Thank you so much again for your post, and for being a part of the Shop LC family!
Thank you for your reply, I tried to reply back with email, but I’m not sure you received it. I wasn’t sure how to reply directly to you on here, but I think I figured it out. I have one more question, I was looking up something on a search on this community forum about a coupon I received in the mail, that I can’t get to work on anything even items that are not clearance or doorbusters, and the reply “sorry you are not permitted to use the search system” came up. Why am I not permitted to search anything, I’ve only asked one question about shipping. I quick reply would be greatly appreciated about the coupon (because it shows it expires in 15 days) and please reply to the question about why I am not permitted to search anything. I thought I would add that I love Shop LC, I have purchased items for the last 4 years and will continue to shop because you have great items at prices that I can afford, of course if you offer a coupon, I can afford even more.
Thank you.
S.P.
Good morning,

Thank you so much for your post. The search function on the forum isn't currently working, but our web team is working on the issue and hope to have it resolved soon. In regards to the coupon, please email at preston.weaver@shoplc.com, and I can help diagnose as to why the discount code isn't working. Thank you again for posting, and for being a part of the Shop LC family!
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