Auction order canceled because not in inventory?

Post Reply
Gus
Posts: 9
Joined: 6 months ago

Auction order canceled because not in inventory?

Post by Gus » 2 months ago

The AAA Tanzanite Ring I won at auction was invoiced, my account debited and then the order was canceled due to lack of inventory.
Has this happen to anyone else? Yes, I was able to win the ring again, but at much more substantial amount than before, of which I am displeased about.
I don't understand. Could someone please explain to me how am item can be in inventory to be sold to me yet not available after it is sold?

Thank you.
Last edited by Moderator_Preston 2 months ago, edited 1 time in total.
Reason: removing photo with personal info
6 x

User avatar
Moderator_Preston
Posts: 891
Joined: 1 year ago
Answers: 1

Re: Auction order canceled because not in inventory?

Post by Moderator_Preston » 2 months ago

Gus wrote:
2 months ago
The AAA Tanzanite Ring I won at auction was invoiced, my account debited and then the order was canceled due to lack of inventory.
Has this happen to anyone else? Yes, I was able to win the ring again, but at much more substantial amount than before, of which I am displeased about.
I don't understand. Could someone please explain to me how am item can be in inventory to be sold to me yet not available after it is sold?

Thank you.
Good morning,

I deeply apologize that this happened, please reach out to me at preston.weaver@shoplc.com so I can look into what happened here.
3 x

Boston Irish
Posts: 479
Joined: 1 year ago

Re: Auction order canceled because not in inventory?

Post by Boston Irish » 2 months ago

His yes it has always what you really want!😞🍀
3 x

User avatar
Gem Lover
Posts: 1784
Joined: 1 year ago

Re: Auction order canceled because not in inventory?

Post by Gem Lover » 2 months ago

I would ask for the lower price that I won it at the first time.
6 x

Online
Harlequin
Posts: 1887
Joined: 11 months ago

Re: Auction order canceled because not in inventory?

Post by Harlequin » 2 months ago

Ditto
2 x

RoxiJade
Posts: 198
Joined: 1 year ago

Re: Auction order canceled because not in inventory?

Post by RoxiJade » 2 months ago

Gem Lover wrote:
2 months ago
I would ask for the lower price that I won it at the first time.
YES!!! You deserve the lower price!!!
4 x

bluez
Posts: 142
Joined: 1 year ago

Re: Auction order canceled because not in inventory?

Post by bluez » 2 months ago

It was not an item I won, but got this notice about a item I was high bidder on.
"Item no longer available. Oops! We're sorry. An online auction item you were interested in, is no longer available for purchase. The item may have been removed due to quality issues." Italian Square Snake Chain in Sterling Silver 18 Inch 6.80 Grams #3606075.

I already have several of these 18", diamond cut chains, so I hope it's not quality issues!

Hope you get your Tanzanite!
blues
2 x

Boston Irish
Posts: 479
Joined: 1 year ago

Re: Auction order canceled because not in inventory?

Post by Boston Irish » 2 months ago

I think there is so much to pick in warehouse if they can't find it they give up.😏🍀
0 x

User avatar
RS
Posts: 4511
Joined: 1 year ago

Re: Auction order canceled because not in inventory?

Post by RS » 2 months ago

The whole RA at SLC is a racket.
Didn’t used to be that way. It’s too bad, it used to be fun.
2 x

User avatar
RS
Posts: 4511
Joined: 1 year ago

Re: Auction order canceled because not in inventory?

Post by RS » 2 months ago

bluez wrote:
2 months ago
It was not an item I won, but got this notice about a item I was high bidder on.
"Item no longer available. Oops! We're sorry. An online auction item you were interested in, is no longer available for purchase. The item may have been removed due to quality issues." Italian Square Snake Chain in Sterling Silver 18 Inch 6.80 Grams #3606075.

I already have several of these 18", diamond cut chains, so I hope it's not quality issues!

Hope you get your Tanzanite!
blues
I don’t buy the “ removed due to quality issues”
Not one bit.
If that was at play here then why do we get sent things with missing stones, bad settings, cracked stones, etc. etc. etc?
4 x

Post Reply