Please do something about bidder Liza

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Cameo
Posts: 20
Joined: 9 months ago

Please do something about bidder Liza

Post by Cameo » 7 months ago

This user has been over bidding in the Swarovski crystal auction for hours now and is running up every bid. Why are you allowing this to continue??? No one can get a bid in over this user. What is it going to take to control these hackers?
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JewelryQueen
Posts: 2203
Joined: 1 year ago

Re: Please do something about bidder Liza

Post by JewelryQueen » 7 months ago

.
Cameo is totally right. Your proof lies below. Liza has these bonkers bids.

$44 3552483
$34 3576946
$49 3607199
$44 3625460
$49 3625498
$49 3619714
$24 3556872
$39 3625453
$49 3526054
$22 3669929
$24 3546302
$34 3557996
$49 3594353
$49 3625435
$45 3645206
$39 3563088
$49 3625468
$31 3668910
$44 3589048

About $765 for less than $225 of product. There were Many Many more. Please "shut'er down"
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Harlequin
Posts: 1988
Joined: 1 year ago

Re: Please do something about bidder Liza

Post by Harlequin » 7 months ago

I agree with JQ. SHUTER DOWN. PEOPLE ARE TRYING TO BUY FOR CHRISTMAS, if the over bidding can’t be controlled. I’m for one am sick of it. Finally can bid, and actually get my item if I win.
3 x

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Moderator_Preston
Posts: 939
Joined: 1 year ago
Answers: 1

Re: Please do something about bidder Liza

Post by Moderator_Preston » 7 months ago

Cameo wrote:
7 months ago
This user has been over bidding in the Swarovski crystal auction for hours now and is running up every bid. Why are you allowing this to continue??? No one can get a bid in over this user. What is it going to take to control these hackers?
Good morning,

Thank you so much for making us aware of this user. This user has been investigated and action has been taken.
5 x

Harlequin
Posts: 1988
Joined: 1 year ago

Re: Please do something about bidder Liza

Post by Harlequin » 7 months ago

Moderator Preston:... why can’t this be stopped?? 😫
3 x

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Gem Lover
Posts: 2014
Joined: 1 year ago

Re: Please do something about bidder Liza

Post by Gem Lover » 7 months ago

@Moderator_Preston I am curious as I am sure others are, when you say action is taken against these bidders, what type of action? Is their account removed? If so they are clearly coming right back.
3 x

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Moderator_Preston
Posts: 939
Joined: 1 year ago
Answers: 1

Re: Please do something about bidder Liza

Post by Moderator_Preston » 7 months ago

Gem Lover wrote:
7 months ago
@Moderator_Preston I am curious as I am sure others are, when you say action is taken against these bidders, what type of action? Is their account removed? If so they are clearly coming right back.
Good morning,

Actions can taken can be suspension (either temporary or permanent) of the account and/or warnings being issued depending on the severity and/or amount of occurrences of the overbidding behavior. I have also proposed some suggestions to our online auction team to prevent overbidding as well but no updates are currently planned as of now.
4 x

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Gem Lover
Posts: 2014
Joined: 1 year ago

Re: Please do something about bidder Liza

Post by Gem Lover » 7 months ago

@Moderator_Preston I think the only way to stop these over bidders is to make a rule like other sites have where you are only allowed a certain amount of unpaid items won and then you are blocked or you have to pay for the items. If people knew they had to pay for items won they would not do this. Lets say your allowed 3 unpaid items per week and after that any other items won have to be paid, they would think twice about using the site for their entertainment and harassing others, hit them where it hurts, their pocketbook.
3 x

Harlequin
Posts: 1988
Joined: 1 year ago

Re: Please do something about bidder Liza

Post by Harlequin » 7 months ago

YES GEMLOVER, Good idea.
1 x

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Moderator_Preston
Posts: 939
Joined: 1 year ago
Answers: 1

Re: Please do something about bidder Liza

Post by Moderator_Preston » 7 months ago

Gem Lover wrote:
7 months ago
@Moderator_Preston I think the only way to stop these over bidders is to make a rule like other sites have where you are only allowed a certain amount of unpaid items won and then you are blocked or you have to pay for the items. If people knew they had to pay for items won they would not do this. Lets say your allowed 3 unpaid items per week and after that any other items won have to be paid, they would think twice about using the site for their entertainment and harassing others, hit them where it hurts, their pocketbook.
Good afternoon,

Thank you so much for this suggestion. I have forwarded this to our online auctions team so they can consider this for a future update.
1 x

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