I just received the elite shungite beads necklace 295 ctw.
ITS ALL BUSTED UP!!!!
Really??. Looks like it was used!!!!
Really???
I AM SOOOOOO DISAPPOINTED!!
It's Broken!!!!!
- Gemsnob
- Posts: 2504
- Joined: 4 years ago
Re: It's Broken!!!!!
Wow, that crazy! Was it in a box or a satin pouch? I usually receive my beaded necklaces in a pouch and thats not very protective. Im sorry that happened to you.
-
- Posts: 24
- Joined: 4 years ago
Re: It's Broken!!!!!
Who is doing QUALITY ASSURANCE!! They are not doing their job.
Allowing a disaster (like this necklace I received) To be shipped out.
Allowing a disaster (like this necklace I received) To be shipped out.
-
- Posts: 24
- Joined: 4 years ago
-
- Posts: 24
- Joined: 4 years ago
Re: It's Broken!!!!!
This was just delivered today. I wish I could post a picture of it on here. It is disgusting!
- Gemsnob
- Posts: 2504
- Joined: 4 years ago
Re: It's Broken!!!!!
Take a picture and see if you can put that up in the reveiw. Also send it to CS. You should get a return label so S & H is free.
-
- Posts: 54
- Joined: 4 years ago
Re: It's Broken!!!!!
We apologize for that! We will be very happy to provide reship or a full refund for the return of your broken necklace. To gain assistance with this, please call our customer service at 877-899-0078.
-
- Posts: 676
- Joined: 4 years ago
Re: It's Broken!!!!!
The dreaded beat up plastic bag.
It was either a return or used on-set.
Bummer indeed.
-
- Posts: 610
- Joined: 4 years ago
Re: It's Broken!!!!!
Wow, that is not cool...why would anyone put a broken item in a box to send to customers without inspecting it first? I can truly understand the disappointment, especially when have paid a good price for the item, waited to get the item shipped to you only to receive damaged goods.