Phone App
- Gemsnob
- Posts: 2504
- Joined: 4 years ago
Re: Phone App
I dont know what kind of phone you have but when the App gives me trouble, I have to clear my cache, turn my phone off and back on. If that doesnt work, I uninstall the App and reinstall it. These are the things that CS have told me to do. I have an LG android. It almost always fixes it.
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- Posts: 610
- Joined: 4 years ago
Re: Phone App
You may have to delete and reinstall the app and hopefully it will start to work again. This will update the app with the most recent updates and also clean up the cache and or history which could be keeping the app from working correctly.
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- Posts: 516
- Joined: 4 years ago
Re: Phone App
The app is too busy advertising itself on the website to take orders. Priorities, dontcha know. I mean, why make a sale when it can tick off the customers.
- Moderator_Danielle
- Posts: 778
- Joined: 4 years ago
Re: Phone App
Hello Gem Lover,
Can you confirm what type of device you have? Also has it had any updates recently?
- Moderator_Danielle
- Posts: 778
- Joined: 4 years ago
Re: Phone App
Hello Lulu,
Have you had any issues with the app? I'm happy to help!
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- Posts: 516
- Joined: 4 years ago
Re: Phone App
I don't use the app and will never use the app.Moderator_Danielle wrote: ↑4 years agoHello Lulu,
Have you had any issues with the app? I'm happy to help!
- Gem Lover
- Posts: 2086
- Joined: 4 years ago
Re: Phone App
A Danielle: I have an Android, I tried deleting the app and reinstalling it twice and it still will only let me watch but if I try to order it just buffers forever, I know it is not my internet or phone service because I use 3 other shopping network apps and they all work fine for me.
- Moderator_Danielle
- Posts: 778
- Joined: 4 years ago
Re: Phone App
okay, I will check and see if there are any other reports about what you are describing. Thanks so much!Gem Lover wrote: ↑4 years agoA Danielle: I have an Android, I tried deleting the app and reinstalling it twice and it still will only let me watch but if I try to order it just buffers forever, I know it is not my internet or phone service because I use 3 other shopping network apps and they all work fine for me.