Customer service
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Customer service
I called them on 2\26 because an order I placed on 2\20 was still invoiced. The agent said she would check with the warehouse and find out why the delay. She never called me back so here it is 5 days later so I called to find out what happened. This agent said I am due to receive it on 3/4. I asked why so long and told him someone was suppose to get back to me, all he said was the warehouse was backed up.Terrible CS I've been shopping this way for over 30 yrs. started first with HSN. I never had such terrible CS with any of the other shopping channels. These agents are poorly trained and don't care as long as they get a paycheck.
- RS
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Re: Customer service
They almost never call back when they have to “contact the warehouse”. It is very frustrating.Kittycat wrote: ↑4 years agoI called them on 2\26 because an order I placed on 2\20 was still invoiced. The agent said she would check with the warehouse and find out why the delay. She never called me back so here it is 5 days later so I called to find out what happened. This agent said I am due to receive it on 3/4. I asked why so long and told him someone was suppose to get back to me, all he said was the warehouse was backed up.Terrible CS I've been shopping this way for over 30 yrs. started first with HSN. I never had such terrible CS with any of the other shopping channels. These agents are poorly trained and don't care as long as they get a paycheck.
I’ve been shopping like this since I was a teen. No internet then, phone only. Back when QVC was CVN. I would shop with my mom. I know the ins and outs.
SLC has a long way to go.
Is a Danielle back from vacay?
Well...tried to use the “signal” and it’s not working...hmmmm.....
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Re: Customer service
I'm assuming Danielle is busier than a one legged man at an * kicking contest as she just got back after a week with no one at the helm. Either that or she has been leading a double life as a transgender named Preston.
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Re: Customer service
JQ, maybe Danielle quit? nah, she's too good at what she does,JewelryQueen wrote: ↑4 years agoI'm assuming Danielle is busier than a one legged man at an * kicking contest as she just got back after a week with no one at the helm. Either that or she has been leading a double life as a transgender named Preston.
by the way, Preston is Stacy's son.
Last edited by honey 4 years ago, edited 1 time in total.
- RS
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Re: Customer service
No...Preston is Stacy’s son!honey wrote: ↑4 years agoJQ, maybe Danielle quit? nah, she's too good at what she does,JewelryQueen wrote: ↑4 years agoI'm assuming Danielle is busier than a one legged man at an * kicking contest as she just got back after a week with no one at the helm. Either that or she has been leading a double life as a transgender named Preston.
by the way, Preston is a woman.
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Re: Customer service
Get outta here!!! Makes sense though, I forget who said Preston was a woman?RS wrote: ↑4 years agoNo...Preston is Stacy’s son!honey wrote: ↑4 years agoJQ, maybe Danielle quit? nah, she's too good at what she does,JewelryQueen wrote: ↑4 years agoI'm assuming Danielle is busier than a one legged man at an * kicking contest as she just got back after a week with no one at the helm. Either that or she has been leading a double life as a transgender named Preston.
by the way, Preston is a woman.
stumpy
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Re: Customer service
I got no idea but s/he ain't no Danielle! No one is the big D. And she has only had this position for six months, so we best not be too hard on her or she might quit and then we'd all be up that famous polluted tributary with no means of locomotion. Might as well take the bat signal to the junkyard. Wave the white flag and surrender! etc etc ad infinitum.
- RS
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Re: Customer service
Oh but I can’t!
Tis true though!
- RS
- Posts: 5464
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Re: Customer service
Maybe not. But Preston “ain’t no slouch”...JewelryQueen wrote: ↑4 years agoI got no idea but s/he ain't no Danielle! No one is the big D. And she has only had this position for six months, so we best not be too hard on her or she might quit and then we'd all be up that famous polluted tributary with no means of locomotion. Might as well take the bat signal to the junkyard. Wave the white flag and surrender! etc etc ad infinitum.
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