Promo Code Issues and Problems Thread
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- Posts: 5
- Joined: 4 years ago
Promo Code Issues and Problems Thread
Why is my Prime Appreciate promo code not working? Has anyone else had this problem for the month of August?
- Margui
- Posts: 1288
- Joined: 4 years ago
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Promo Code
We deeply apologize if your discount code is not working. Please contact us via chat via shoplc.com, email via customerservice@shoplc.com, and over the phone at 877-899-0078 so we can diagnose what may be occuring. Thank you for being a part of the Shop LC family!
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- Posts: 599
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Re: Promo Code
If you’re talking about customer appreciation day promo cards you get, I’ve shredded probably $70-$80 worth. The codes rarely work. It’s a hook to get you to shop The idea of promo codes is for convenience to the customer. If I have to CALL customer service for help, what is the point?! I don’t have time to call them
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- Posts: 85
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Re: Promo Code
I found to be the same problem. Until I put in exactly the same way with small and capital letters
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Re: Promo Code
In order to use your Customer appreciation codes you have to place the order with customer service. Had the same issues as you all. Promo codes have to be typed in exactly how they appear on the home page or they won’t work
- Blossom
- Posts: 2040
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Re: Promo Code
Most times when I attempt to use a promo code it says "not valid on (certain gemstone), TLV, live-tv presentation, etc..even when my order does not contain any of these...still no luck w/promo code. I'm not calling CS...if the promo code doesn't work when it should, they can keep the item!
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- Posts: 50
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Re: Promo Code
We appreciate your feedback. We have put in a ticket with our IT department to have this issue resolved as quickly as possible. We appreciate your patience with us. Thank you for being part of our family at Shop LC and have a wonderful day.
Best Wishes,
LaRica W.
Best Wishes,
LaRica W.
- Moderator_Stephanie
- Posts: 395
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Re: Promo Code
The promo codes that we make available on our website are for select items only. All items that are eligible for the promo code will show "save X%, use code XXX" on the product detail page, and will also show on the thumbnail image when searching.Blossom wrote: ↑4 years agoMost times when I attempt to use a promo code it says "not valid on (certain gemstone), TLV, live-tv presentation, etc..even when my order does not contain any of these...still no luck w/promo code. I'm not calling CS...if the promo code doesn't work when it should, they can keep the item!
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- Posts: 516
- Joined: 4 years ago
Coupon Code Not Working
The website is not accepting the code even when the item states the code is applicable.