Coupon not working
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- Posts: 65
- Joined: 4 years ago
Coupon not working
I received a coupon in the mail for 40% off; I'm following the restrictions on excluded items on the coupon, but no matter what item I apply it to in the cart, I get the error message that it's not applicable. I'm not selecting, sale, clearance, TLV, Doorbuster, Online Auction or new arrivals. It doesn't seem to be working on anything.
- Moderator_Danielle
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- Joined: 4 years ago
Re: Coupon not working
Hello!Sea_Hag wrote: ↑4 years agoI received a coupon in the mail for 40% off; I'm following the restrictions on excluded items on the coupon, but no matter what item I apply it to in the cart, I get the error message that it's not applicable. I'm not selecting, sale, clearance, TLV, Doorbuster, Online Auction or new arrivals. It doesn't seem to be working on anything.
We have a few coupons out, can you confirm which code is not working?
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- Posts: 65
- Joined: 4 years ago
Re: Coupon not working
It's a postcard type notification. "Special Invitation, It's our Spring Savings 40% OFF EVENT" enter code number...
There's also a number on the left side of the coupon 3220568, if that helps.
There's also a number on the left side of the coupon 3220568, if that helps.
- Moderator_Danielle
- Posts: 778
- Joined: 4 years ago
Re: Coupon not working
Yes this does help thank you! Let me look into this for you!
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- Posts: 599
- Joined: 4 years ago
Re: Coupon not working
I got one in the mail a while back. 35% off. I tried everything but stand on my head! Never worked so I shredded it. Customer appreciation day coupons hardly ever worked either. Just saying:(