Auction order canceled because not in inventory?

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Gus
Posts: 24
Joined: 3 years ago

Auction order canceled because not in inventory?

Post by Gus » 3 years ago

The AAA Tanzanite Ring I won at auction was invoiced, my account debited and then the order was canceled due to lack of inventory.
Has this happen to anyone else? Yes, I was able to win the ring again, but at much more substantial amount than before, of which I am displeased about.
I don't understand. Could someone please explain to me how am item can be in inventory to be sold to me yet not available after it is sold?

Thank you.
Last edited by Moderator_Preston 3 years ago, edited 1 time in total.
Reason: removing photo with personal info
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Moderator_Preston
Posts: 932
Joined: 4 years ago
Answers: 1

Re: Auction order canceled because not in inventory?

Post by Moderator_Preston » 3 years ago

Gus wrote:
3 years ago
The AAA Tanzanite Ring I won at auction was invoiced, my account debited and then the order was canceled due to lack of inventory.
Has this happen to anyone else? Yes, I was able to win the ring again, but at much more substantial amount than before, of which I am displeased about.
I don't understand. Could someone please explain to me how am item can be in inventory to be sold to me yet not available after it is sold?

Thank you.
Good morning,

I deeply apologize that this happened, please reach out to me at preston.weaver@shoplc.com so I can look into what happened here.
3 x

Boston Irish
Posts: 794
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by Boston Irish » 3 years ago

His yes it has always what you really want!😞🍀
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Gem Lover
Posts: 2086
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by Gem Lover » 3 years ago

I would ask for the lower price that I won it at the first time.
6 x

Harlequin
Posts: 1976
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by Harlequin » 3 years ago

Ditto
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RoxiJade
Posts: 225
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by RoxiJade » 3 years ago

Gem Lover wrote:
3 years ago
I would ask for the lower price that I won it at the first time.
YES!!! You deserve the lower price!!!
4 x

bluez
Posts: 225
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by bluez » 3 years ago

It was not an item I won, but got this notice about a item I was high bidder on.
"Item no longer available. Oops! We're sorry. An online auction item you were interested in, is no longer available for purchase. The item may have been removed due to quality issues." Italian Square Snake Chain in Sterling Silver 18 Inch 6.80 Grams #3606075.

I already have several of these 18", diamond cut chains, so I hope it's not quality issues!

Hope you get your Tanzanite!
blues
2 x

Boston Irish
Posts: 794
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by Boston Irish » 3 years ago

I think there is so much to pick in warehouse if they can't find it they give up.😏🍀
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RS
Posts: 5464
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by RS » 3 years ago

The whole RA at SLC is a racket.
Didn’t used to be that way. It’s too bad, it used to be fun.
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RS
Posts: 5464
Joined: 4 years ago

Re: Auction order canceled because not in inventory?

Post by RS » 3 years ago

bluez wrote:
3 years ago
It was not an item I won, but got this notice about a item I was high bidder on.
"Item no longer available. Oops! We're sorry. An online auction item you were interested in, is no longer available for purchase. The item may have been removed due to quality issues." Italian Square Snake Chain in Sterling Silver 18 Inch 6.80 Grams #3606075.

I already have several of these 18", diamond cut chains, so I hope it's not quality issues!

Hope you get your Tanzanite!
blues
I don’t buy the “ removed due to quality issues”
Not one bit.
If that was at play here then why do we get sent things with missing stones, bad settings, cracked stones, etc. etc. etc?
4 x

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