SLC App
- Gemsnob
- Posts: 2504
- Joined: 4 years ago
SLC App
Does anyone here use the slc app? The reason I'm asking is because I can no longer take screenshots of my order info or anything else for that matter. I noticed it yesterday. I tried going to website and I could take screenshots there. I haven't changed a thing on my phone. I'm wondering why slc would take that ability away?
- Moderator_Connor
- Posts: 317
- Joined: 4 years ago
Re: SLC App
Good Afternoon, Gemsnob!Gemsnob wrote: ↑3 years agoDoes anyone here use the slc app? The reason I'm asking is because I can no longer take screenshots of my order info or anything else for that matter. I noticed it yesterday. I tried going to website and I could take screenshots there. I haven't changed a thing on my phone. I'm wondering why slc would take that ability away?
I am sorry to hear this! Could you clarify on the issue, such as if there is any error message when you attempt to do a screenshot or what happens when you do try? Additionally, could you provide what kind of device you are using when viewing our ShopLC App?
- Gemsnob
- Posts: 2504
- Joined: 4 years ago
Re: SLC App
It simply says "Taking screenshots isn't allowed on this app". I'm on a Oneplus7t Android 10 phone.Moderator_Connor wrote: ↑3 years agoGood Afternoon, Gemsnob!Gemsnob wrote: ↑3 years agoDoes anyone here use the slc app? The reason I'm asking is because I can no longer take screenshots of my order info or anything else for that matter. I noticed it yesterday. I tried going to website and I could take screenshots there. I haven't changed a thing on my phone. I'm wondering why slc would take that ability away?
I am sorry to hear this! Could you clarify on the issue, such as if there is any error message when you attempt to do a screenshot or what happens when you do try? Additionally, could you provide what kind of device you are using when viewing our ShopLC App?
- Moderator_Connor
- Posts: 317
- Joined: 4 years ago
Re: SLC App
Thank you very much for the information, Gemsnob!Gemsnob wrote: ↑3 years agoIt simply says "Taking screenshots isn't allowed on this app". I'm on a Oneplus7t Android 10 phone.Moderator_Connor wrote: ↑3 years agoGood Afternoon, Gemsnob!Gemsnob wrote: ↑3 years agoDoes anyone here use the slc app? The reason I'm asking is because I can no longer take screenshots of my order info or anything else for that matter. I noticed it yesterday. I tried going to website and I could take screenshots there. I haven't changed a thing on my phone. I'm wondering why slc would take that ability away?
I am sorry to hear this! Could you clarify on the issue, such as if there is any error message when you attempt to do a screenshot or what happens when you do try? Additionally, could you provide what kind of device you are using when viewing our ShopLC App?
I have forwarded the device and error message to our IT team in charge of the App so we can look into this and see what is going on. I'll be happy to post an update once we hear back from them.