Auction won but NO item--order cancelled---TWICE!!!
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- Posts: 305
- Joined: 4 years ago
Re: Auction won but NO item--order cancelled---TWICE!!!
Hi Amy, I'm sorry you are having all these problems. I feel your pain as I have been in the same boat dealing with them lately. I too am perplexed as to what in the world is going on at ShopLC. With all the website issues, refund issues and shipping problems, one has to wonder if they are going out of business or what! NO other place I do online business with messes up so BAD. We the PAYING customers need ANSWERS!!! Moderators, if you would PLEASE come here and give us REAL, TRUTHFUL answers, we could at least understand WHY the problems. But as usual, we will probably get a canned answer saying they are sorry for any inconvenience --blah, blah, blah and tow the company line. I'm sorry, but the American public is not used to business being handled haphazardly. It's like they don't care and if you don't like the way we do it, tough cookies. I REALLY would like to keep doing business with them, but THEY make it REAL hard for customers. I'm tired if sitting on pins and needles waiting for them to get their act together.
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Re: Auction won but NO item--order cancelled---TWICE!!!
Hi Mpompadour: isn’t it Murphy’s Law that the item that you really, really, really want is the one that never ships? I’ve talked to so many different agents & they tell me different things to do. I won the auction, paid for it already & since April 28 I have nothing. Heaven help us when we order more than 5 items, because you are guaranteed one of them will not be included in your shipment. It never used to be this way. I ordered a quilt from the big A and it’s here already, on clearance . Why should I try to win anything?
- shopLC_alex
- Posts: 344
- Joined: 4 years ago
Re: Auction won but NO item--order cancelled---TWICE!!!
Good afternoon,
We apologize for any inconvenience this has caused. This has been reported to the web team and is currently being reviewed by upper management. We will update you with a resolution as soon as possible. Please continue to support any on-going issues.
We apologize for any inconvenience this has caused. This has been reported to the web team and is currently being reviewed by upper management. We will update you with a resolution as soon as possible. Please continue to support any on-going issues.
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- Joined: 3 years ago
Re: Auction won but NO item--order cancelled---TWICE!!!
Alex. I take it you meant to continue to report on-going issues, not to support them. Just a guess here.
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Re: Auction won but NO item--order cancelled---TWICE!!!
Hi!!...Sissy2 and JQ . And hello to everyone out there in forum land. H
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- Joined: 4 years ago
Re: Auction won but NO item--order cancelled---TWICE!!!
ShopLC wins the gold medal for the most irritating retail and auction site ever!!!! I've had nothing but trouble with them for 3 years. I'm clearing up 2 issues with them and then it's goodbye. Never have as many issues with eBay, Etsy, Walmart, or Amazon as I do with the site that brings so much grief and not joy.
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- Posts: 264
- Joined: 4 years ago
Re: Auction won but NO item--order cancelled---TWICE!!!
No, don’t have any idea...and obviously THEY don’t either! Things are so much worse than they used to be here and nothing is done!
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- Joined: 4 years ago
Re: Auction won but NO item--order cancelled---TWICE!!!
Just had two auction items cancelled on me.
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- Posts: 199
- Joined: 4 years ago
Re: Auction won but NO item--order cancelled---TWICE!!!
SLC refunded me for 7 auction items today. It’s at the point that when I win an auction item I don’t believe it until I receive the email saying the item was shipped. And then I have to hope it’s not lost in the mail.