Help with my refund??!!??
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- Posts: 20
- Joined: 4 years ago
Help with my refund??!!??
I returned a ring I asked for another one sent back to me but instead next thing I know I'm getting an email informing me they are refunding my $ back... Okay fine but instead of a refund of 98$ I get a refund of $40 ..I keep trying to get help with this issue but they keep telling me they sent the whole 98$ back to my card .. I have the screenshot of my card deposits from SLC ..it's NOT 98$ ITS 40$ ...what do I need to do??
- Gypsy
- Posts: 4046
- Joined: 4 years ago
Re: Help with my refund??!!??
@kwebb37771kwebb37771 wrote: ↑3 years agoI returned a ring I asked for another one sent back to me but instead next thing I know I'm getting an email informing me they are refunding my $ back... Okay fine but instead of a refund of 98$ I get a refund of $40 ..I keep trying to get help with this issue but they keep telling me they sent the whole 98$ back to my card .. I have the screenshot of my card deposits from SLC ..it's NOT 98$ ITS 40$ ...what do I need to do??
When this has happened to me, I've found that sending a detailed email with attachments directly to......
customer service@shoplc.com
Works to get the issues resolved. Hope this helps
-Gypsy
- shopLC_alex
- Posts: 344
- Joined: 4 years ago
Re: Help with my refund??!!??
Good morning,kwebb37771 wrote: ↑3 years agoI returned a ring I asked for another one sent back to me but instead next thing I know I'm getting an email informing me they are refunding my $ back... Okay fine but instead of a refund of 98$ I get a refund of $40 ..I keep trying to get help with this issue but they keep telling me they sent the whole 98$ back to my card .. I have the screenshot of my card deposits from SLC ..it's NOT 98$ ITS 40$ ...what do I need to do??
Yes, Gypsy is correct. Please send your account and order information to customerservice@shoplc.com and we will contact you with a resolution.