My number changes when I bid, to a number I didn’t bid

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Kharailee
Posts: 32
Joined: 2 years ago

My number changes when I bid, to a number I didn’t bid

Post by Kharailee » 10 months ago

Is something wrong with the system? I bid one number today, and the system change it to a very high number. This has happened 3 times in the past. Has this happened to anyone else? I am using an iPad to bid.

This is disturbing because I have AutoPay on which poses a problem, because I don’t want to pay for something I didn’t bid a very high number on.
2 x

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shopLC_alex
Posts: 351
Joined: 2 years ago

Re: My number changes when I bid, to a number I didn’t bid

Post by shopLC_alex » 10 months ago

Good morning,

We apologize that this is interfering with your shopping experience. I am actually researching a similar issue at the moment. May I please have the item number for the merchandise you are having this issue with.
3 x

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shopLC_alex
Posts: 351
Joined: 2 years ago

Re: My number changes when I bid, to a number I didn’t bid

Post by shopLC_alex » 10 months ago

Just a heads up, I've looked into this and notified the webteam. It looks like there's just some latency in the website showing all of the final bids in the bid history of the item. They should be looking into a fix soon, but the amounts shown that the items are won or lost at are the true amounts.
2 x

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