Received my fire matrix ring

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Rolltide
Posts: 569
Joined: 6 months ago

Received my fire matrix ring

Post by Rolltide » 1 week ago

I received this ring today. Unfortunately, it is very ugly. There is only a minute, tiny speck that is orange. The rest of it is a nasty brown, with just a tiny bit of goldish color, can't even tell it is fire opal. The original ring I received damaged was beautiful. I will not be sending back because I would be charged back for the shipping, just will not order these matrix rings anymore.
6 x

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Moderator_Connor
Posts: 184
Joined: 8 months ago

Re: Received my fire matrix ring

Post by Moderator_Connor » 1 week ago

Rolltide wrote:
Sat May 23, 2020 9:12 pm
I received this ring today. Unfortunately, it is very ugly. There is only a minute, tiny speck that is orange. The rest of it is a nasty brown, with just a tiny bit of goldish color, can't even tell it is fire opal. The original ring I received damaged was beautiful. I will not be sending back because I would be charged back for the shipping, just will not order these matrix rings anymore.
Good Evening, Rolltide!

I am so sorry to hear that happened with the replacement ring! It is disheartening to hear that the color would not be up to par after waiting for it to arrive. However, you are more than welcome to have it returned for a full refund, and at no further cost to you. Regardless of what the return instructions may say, you may have this item returned for a full refund with no fees since it was meant to act as a replacement for the originally damaged ring. Please accept my sincerest apologies for any inconvenience caused by this!
5 x

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