MODERATORS HELP

[Moderator_Danielle]

Hello there can you confirm the timeframe you called to help with the investigation?

[anniebelle]

A….. why the faces…..

H..... The response Alex gave, doesn't make sense. Does it?

[shopLC_alex]

A….. why the faces…..

H..... The response Alex gave, doesn't make sense. Does it?

apologies if I may not have worded it clearly. From what I understood, you had an issue that didn't get resolved due to a miscommunication with customer service. I was simply asking that you elaborate on the issue here for further assistance. Sorry for the confusion.

[AD]

It’s all good Moderator Alex

[AD]

Moderator Danielle:….. I believe it was more than 4 hours ago. If I call again I will document the hour. Thank you

[Spooky]

You get em. A….. this is ridiculous, spooky, AND BE CORRECTED ONCE AND FOR ALL. Immediately!!!!! CS wasn’t any help today, kept transferring me don’t think they understood me….. they didn’t speak English very well at all ………..

I was shopping at another jewelry channel the other day, the rep that took my order spoke with an Indian accent!!!

I had called cs a few weeks back to check on a refund
for a return. An Indian woman answered the phone. I was surprised but I got my issue resolved quickly. My cable company has their phone center in Nicaragua which seems strange but I think we all have had experiences with tech support on our phones, cable,
other shopping networks, etc. Being polite never hurts.

[AD]

I have always been polite, never rude would not want CS TO BE RUDE TO ME .

[Spooky]

I have always been polite, never rude would not want CS TO BE RUDE TO ME .

Sorry AD. Didn’t mean to imply you’re not polite.