What do you mean reshipped? They were a partial invoiced order.Moderator_Preston wrote: ↑3 years agoGood afternoon,DesertQueen wrote: ↑3 years agoAny news about my invoiced order?Moderator_Connor wrote: ↑3 years ago
Good Afternoon, DesertQueen!
I am so sorry to hear this! I have forwarded the order details to our shipment team for an inquiry into the current status of the 7 items. Once we receive a response, we'd be happy to update you here, or email you privately with the details. Please accept my sincerest apologies for any confusion caused during this time while we work to get this resolved for you!
As of last night, they are currently working on getting those items reshipped to you. I have inquired for more information, as soon as we get more, we will follow up with you.
Not Happy Mods!
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Re: Not Happy Mods!
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Re: Not Happy Mods!
I just realized something.....
I placed my order on 2/3 at 5:50 p.m. and it shows 'delivered on 2/5 at 10:30 a.m., which is like 16.4 or .5 hours later, and I live just outside Houston.
So order received, filled, packaged, picked up and delivered from Austin to New Caney (we're about 20 miles north of Houston) in 16.4 hours?
I don't think so......
I placed my order on 2/3 at 5:50 p.m. and it shows 'delivered on 2/5 at 10:30 a.m., which is like 16.4 or .5 hours later, and I live just outside Houston.
So order received, filled, packaged, picked up and delivered from Austin to New Caney (we're about 20 miles north of Houston) in 16.4 hours?
I don't think so......
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Re: Not Happy Mods!
Update: They cancelled the rest of my order!!! What a surprise!DesertQueen wrote: ↑3 years agoWhat do you mean reshipped? They were a partial invoiced order.Moderator_Preston wrote: ↑3 years agoGood afternoon,
As of last night, they are currently working on getting those items reshipped to you. I have inquired for more information, as soon as we get more, we will follow up with you.
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Re: Not Happy Mods!
Good afternoon,DesertQueen wrote: ↑3 years agoWhat do you mean reshipped? They were a partial invoiced order.Moderator_Preston wrote: ↑3 years agoGood afternoon,
As of last night, they are currently working on getting those items reshipped to you. I have inquired for more information, as soon as we get more, we will follow up with you.
Last we were updated, they were working on getting those missing items out to you. I have reached out to the warehouse again to see what is going on. I apologize for any delays, and hope to have more information soon.
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Re: Not Happy Mods!
As I said, "they" cancelled my order. I received a e mail saying it's been cancelled. The really asinine thing is the items are still up for bids on the RA. No I don't want to bid and then have them adjust the amount. I would just like my order filled since it is still available on the RA.Moderator_Preston wrote: ↑3 years agoGood afternoon,DesertQueen wrote: ↑3 years agoWhat do you mean reshipped? They were a partial invoiced order.Moderator_Preston wrote: ↑3 years ago
Good afternoon,
As of last night, they are currently working on getting those items reshipped to you. I have inquired for more information, as soon as we get more, we will follow up with you.
Last we were updated, they were working on getting those missing items out to you. I have reached out to the warehouse again to see what is going on. I apologize for any delays, and hope to have more information soon.