Fed Up!
- Gem Lover
- Posts: 2086
- Joined: 4 years ago
Fed Up!
Again I have multiple orders from 8 days ago that have not left the state of Texas and no I am not wasting my time anymore emailing or calling customer service like I have had to do so many times because it takes 14 to 20 days to get orders in. I just cancelled my last two orders after seeing this was again happening. I have complained about this for two years now and nothing has changed, everyone just passes the buck.
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Fed Up!
Good morning,Gem Lover wrote: ↑4 years agoAgain I have multiple orders from 8 days ago that have not left the state of Texas and no I am not wasting my time anymore emailing or calling customer service like I have had to do so many times because it takes 14 to 20 days to get orders in. I just cancelled my last two orders after seeing this was again happening. I have complained about this for two years now and nothing has changed, everyone just passes the buck.
Thank you so much for sharing this. I deeply apologize that this is happening, in this case please email directly at preston.weaver@shoplc.com so I help look into this for you.
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- Posts: 579
- Joined: 4 years ago
Re: Fed Up!
I just started shopping again after a 4 mos. break. I have not experienced any delays yet.
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- Posts: 794
- Joined: 4 years ago
Re: Fed Up!
Gem Lover I am also waiting for multiple orders! The more you order the longer it takes. It's like they hold it back to ship them all at once . I like how it says en route from where Alaska? I love shop L .C but shipping is crazy.It looks like things are going out faster but there held up somewhere else.😷😩
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- Posts: 1
- Joined: 3 years ago
Re: Fed Up!
That's true , I believe they hold up orders for days just in case the customer orders more products and that's just wrong also they are wrong in charging for product then letting it sit in their warehouse for 6 days before sending it to postal service . And lieing to the customer in E mail stating it has been shipped. Also no such thing as free shipping . But you gotta admit they do have the best prices ! So still we buy from shop LC reluctantly ! Then we complain and that is All American !
- Gemsnob
- Posts: 2504
- Joined: 4 years ago
Re: Fed Up!
I know how you feel. I have a pendant that says "delivered" but it's no where to be found. Maybe postal worker put it in wrong box? Don't know but I'm fed up too.
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- Posts: 3134
- Joined: 4 years ago
Re: Fed Up!
Did you contact the post office? Can they do anything? If not, SLC should replace it.
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- Posts: 599
- Joined: 4 years ago
Re: Fed Up!
I ordered something 5 days ago. Still hasn’t shipped. Doesn’t usually take this long.
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- Posts: 106
- Joined: 4 years ago
Re: Fed Up!
Me too. I have 2 orders that took 3 days to pick & ship. Now they are somewhere between Austin & Houston for 5 days with no movement on the history. I hope they aren't crammed into those crappy cheap cardboard envelopes. I really think those things are lame.
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Fed Up!
Good morning,Horsepower wrote: ↑3 years agoMe too. I have 2 orders that took 3 days to pick & ship. Now they are somewhere between Austin & Houston for 5 days with no movement on the history. I hope they aren't crammed into those crappy cheap cardboard envelopes. I really think those things are lame.
I apologize about this. Please email me at preston.weaver@shoplc.com so I can help look into this for you.